The proof of quality service is in repeat customers and in customers who refer RE/MAX Associates to their friends. RE/MAX Sales Associates average 70 percent of their business from repeats and referrals, while other agents average about 30 percent from those sources.
The following are excerpts from some of the letters received.
We are also happy to share the letters in their entirety, provide you with a list of references, as well as setup conference calls with some of our past clients.
"The professionalism and kindness that Joanne displayed is a credit to your company. It was a pleasant surprise to see just how much interest and concern that Joanne invested. We made the right choice in entrusting Joanne with the sale of our mother's house. Sue & Kathy - Satisfied Clients
"We were first time home buyers. Joanne earned our trust by her conduct during the transaction where she represented the buyer and the seller. Some ways I think a dual agent helped, with one agent communicating; thereby reducing turnaround time and any chance of miscommunication. We would HIGHLY recommend Joanne to anyone looking to buy or sell their house, she won't disappoint." Rajesh & Nandita - Satisfied Clients
"I want to express my appreciation for your efforts. I am still amazed by the fact that we had simultaneous full asking price offers in such a short time. Your assistance in getting the propety ready for sale was key. It was particularly difficult for me in that I had alreadymoved to Pennsylvania and needed someone in NJ to take charge. I would CERTAINLY recommend anyone looking for R.E services engage you and your Team at RE/MAX." Tessie - A Satisfied Client
"Thank you for your help in finding our new home. We love our house, and appreciate all of your hard work!" The Steele Family - Satisfied Clients
"This was not an easy sale & frankly I don't know what I would have done without Joanne and her guidance and support. She held it all together w/her calmness, tenacity & unwillingness to leave a stone unturned. Clearly performed above & beyond the call of duty. She is very knowledgeable, totally professional, yet always ready to roll up her sleeves and do whatever it takes to get the job done. I'd like her to know that it was very much appreciated!" Ernie Mccarren - Satisfied Client
"Just a note of thanks & let you know that you were a huge help throughout the whole process of looking, finding, negotiating & finally closing - and when we needed calming, you did that too! Thanks for all your kindnesses. We truly appreciate all that you did. In many cases you went above and beyond anything we would have ever expected." Peter & Diana Adamson - Satisified Clients
"I want to take this chance to thank you for helping me find my house. You were so patient with my time and "pickiness". You helped me understand what to look for in a house as a first time buyer. I am proud to endorse family and friends to you when they are ready!" Ivy Mellijor - Satisified Client
"Thanks to your hard work, for the first time in our lives, we as parents got to experience what it is like to see our children play in their own backyard without a care in the world and we thank you from the bottom of our hearts. You have always displayed a high degree of integrity, professionnalism and compassion as our real estate agent & we can't thank you enough. We will be recommending you to friends and family and make sure everyone knows you come highly recommended! " Abad & Christine Romero - Satisified Clients
"Thank you again for everything you have done for us. You are the best Real Estate Agent ever & you are doing and excellent job!" Daria & Milan Sertida - Satisified Clients
"We strongly recommend and appreciate your services & RE/MAX Diamond Realtors. You immediately got things started with the sale of our home & purchase of another, an enormous task, which we had no knowledge of. You guided us through this complicated, stressful procedure with great assurance, taking care of many things yourself. Your professionalism, expertise, knowledge & integrity is unsurpassed. You never lost the "human aspect". We are very happy we chose you for our realtor & thank you so very much for all of your efforts & a job well done." Anthony & Bernice Ostrowski - Satisified Clients
"We want to express our sincere appreciation for your assistance in making our relocation a totally successful one. Your handling of our sale was so professionally done, being especially helpful in preparing our home for showing. You exhibited outstanding market knowledge & aggressively followed through with all prospective buyers or their agents. As prospective buyer, you sensed the type of home we wanted & did not waste our time looking at properties you knew would not fit us. During both sales, you tirelessly worked with both attorneys to hasten the process along. Over the years we've moved around the country & have been involved with many real estate agents & firms. RE/MAX Diamond, and you in particular, were the most professional & thorough realtor of all we have dealt with" Don & Linda Campbell - Satisfied Clients
"To think what we were able to accomplish in such a short period of time. What should have been a long drawn-out, stressful & hectic process, turned out to be a short-lived & smooth one. Thanks for your warm personality, patience, positive & professional approach. We gained not only a realtor, but a long term friend." The Melonian Family - Satisfied Clients
"We want to thank you sooo much for all you've done for us. You will be first on our list when it comes to our friends who are in the market for a new home." Chris & Lily Liou - Satisfied Clients
"Graceful and warm hearted Joanne. How very fortunate having a "realtor" so close to our hearts!" Cindy Chen - Satisifed Client
"Thanks to Joanne we were able to sell our home in a few short months. She guided us every step of the way and kept us positive and confident. Her optimism is contagious. She will be highly recommended to anyone selling their house!" Geri & Gary Mandell - Satisified Clients
"We would like to thank you for your dedication & hard work in selling our home in two weeks in a very tough market and in the purchase of our new home. You listened to our needs and promised it would be painless and fun and it truly was. Your pleasant personality, unbelievable patience, negotiation capabilities, attention to detail, dependability, real estate experience & drive would definitely rate you as a 10+ and look forward to referring my friends, family and neighbors to you!" Chris & Jenn Cameroni - Satisified Clients